Privacy Policy

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About NEO SMART TECHNOLOGY

NEO SMART TECHNOLOGY is a professional company specializing in the research and development, production, sales, and service of intelligent channel systems and related equipment. With more than 10 years of experience in the industry, we provide cost-effective access control solutions, including tripod turnstile gates, speed gates, flap turnstiles, full-height turnstiles, swing barriers, barrier-free gates, and other intelligent entrance management systems.

We are committed to providing reliable products and professional services to customers worldwide while ensuring the security and privacy of customer information.

2. Information We Collect

When you visit our website, contact us, request a quotation, or communicate with our team, we may collect the following information:

• Name
• Company name
• Email address
• Phone number
• Country or region
• Business information
• Product inquiry details
• Any other information you voluntarily provide

We may also automatically collect certain technical information, such as:

• IP address
• Browser type
• Device information
• Website usage data
• Pages visited and access time

3. How We Use Your Information

The information we collect may be used for the following purposes:

• Responding to your inquiries and requests
• Providing product information, quotations, and technical support
• Processing business communications and customer service requests
• Improving our website, products, and services
• Understanding customer needs and optimizing user experience
• Sending relevant company updates or product information when permitted

We will only use your personal information for legitimate business purposes and will not use it in ways incompatible with this Privacy Policy.

4. Information Protection

NEO SMART TECHNOLOGY takes appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

We limit access to personal information only to authorized employees and service providers who need the information to perform business-related tasks.

However, please understand that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary:

• To provide requested services or support
• To work with trusted service providers who assist our business operations
• To comply with applicable laws, regulations, or legal requirements

All third parties are required to protect your information appropriately.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance and user experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Understand how visitors use our website

You may disable cookies through your browser settings, but some website functions may be affected.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

8. Your Rights

Depending on applicable laws and regulations, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for certain data processing activities

If you would like to exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

NEO SMART TECHNOLOGY may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Company Name: NEO SMART TECHNOLOGY
• Email: jeisydong@vip.163.com

We are committed to protecting your privacy and providing secure, professional, and reliable intelligent access control solutions to customers worldwide.